FAQ's

Frequently Asked Questions

Current International Countries We Ship To: United States, Canada, Australia, New Zealand, Germany, United Kingdom, France, Sweden, Switzerland, Denmark, Dominican Republic, El Salvador, Greece, Guatemala, Hungary, India, Ireland, Israel, Italy, Jamaica, Japan, Mexico, Panama, Peru, Philippines, Poland, Portugal, South Korea, Spain, 

What comes in your order? One of are values is sustainability! With that being said, we would want to make every purchase as eco-friendly as possible! So what comes in the order? 1. The shipping bag in which all our products are delivered in. The shipping bag is 100% biodegradable! 2. 3 eco-friendly waterproof stickers with each purchase! The two randomized stickers can either be the following: Jesus Sticker, Mr. Lover, and The Gates of Heaven. 3. Eco-friendly shipping label. The shipping label uses sustainable thermal printing which doesn’t require actual ink! 4. Finally, the product you ordered!

How do I take Care of my jewelry? You can clean your jewelry in the comfort of your own home! We recommend following cleaning guide:

Items Needed: Boiling Water, Bowl, Baking Soda, Aluminum Foil, Towel, Soap, Toothbrush

Instructions: Layer a bowl with aluminum foil, then add boiling water along with some baking soda. Once the baking soda has been added, place your jewelry into the bowl mixture and let it sit for 3-5 minutes. Once 3-5 minutes have passed, remove your jewelry. Rinse under cool water and scrub with soap and a toothbrush, then dry each piece with a small towel.

Gold Jewelry: Our golden jewelry is made of gold over silver plating which requires care instructions different from regular silver or gold. 

  1. Avoid exposure to chemicals: Remove your gold over silver jewelry before you use any chemicals, such as cleaning products, hairspray, or perfume. These can damage the gold or cause discoloration.

  2. Store carefully: Store your gold over silver jewelry in a dry, cool place, away from direct sunlight. Keep it in a soft pouch or jewelry box to prevent scratches.

  3. Clean gently: Clean your gold over silver jewelry with a soft, lint-free cloth. Avoid using harsh chemicals or abrasive materials, which can damage the gold or scratch the silver.

  4. Use a gentle cleaning solution: If your gold over silver jewelry needs more than a gentle wipe with a cloth, you can use a mild cleaning solution. Mix a few drops of dish soap with warm water, and soak your jewelry for a few minutes. Then, rinse it thoroughly and pat dry with a soft cloth.

  5. Don't wear in water: Remove your gold over silver jewelry before swimming, showering, or doing any water activities. Chlorine and saltwater can damage the gold and cause discoloration.

Why Silver? Sterling silver is comprised of 92.5% silver and 7.5% of base metal. Jewelry makers usually choose between copper or nickel as the base metal/alloy. When the alloy is made with copper, this combination allows for the perfect balance of hardness, versatility and that famous shine. Sterling Silver is also a softer metal, which allows us to achieve a much higher level of detail within designing products. Because it’s a softer metal, it can tarnish over time when exposed to elements such as Salt, Sulfur, or Chlorine. However, it can always be cleaned to restore its original shine.